Foreword by Professor Jeremy Myerson, Director, WORKTECH Academy

The future of work can be difficult to circumnavigate, especially on a global scale. We are living in uncertain times when the pace of workplace disruption appears to be relentless.

We face changing social attitudes and ideas that are renegotiating our relationship with work. In an era of ‘fake news’, growing distrust, data bias and polarised opinion, can we still believe those around us?

We face changing technologies that might set out to encourage communication and connectivity, but can also be used as a tool to distance communities and isolate people. In the era of rapid automation and AI, how can we make technology work for us?

We face changing economic conditions in which the gap between the haves and the have-nots is growing. How can we build a fairer, more equitable workplace?

To help you find a way through the workplace maze, WORKTECH Academy and its network of six Global Partners have produced this report on The World of Work in 2018. I am grateful to our collaborators at Aramark/LifeWorks Restaurant Group, BVN Architects, Condeco Software, Fourfront Group, Haworth and UnWork for their insights and ideas.

Trends and predictions are described in five core categories: technology, design, culture, place and people. These headings mirror the organisation of material on the WORKTECH Academy platform.

Whether you seek ways to attract and retain the best talent, respond to the changing demographics of the workforce, entice employees to the workplace when there are so many alternatives to choose from, or explore new corporate real estate models to foster innovation, one thing is certain – you won’t be alone in 2018.

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