The Brief

When IFS, the global enterprise software company, relocated their UK Headquarters to Staines-upon-Thames they required a workplace design that puts their clients and employees at the heart of the solution. Supporting employee wellbeing and providing an extraordinary client experience for visitors and clients were pivotal elements of the original brief.

IFS care passionately about their employees, therefore supporting employee wellbeing was the ethos behind the original brief. The workplace design thoughtfully considers the emotional, physical and mental wellbeing of all individuals.

Location
Bourne House, Staines-upon-Thames
Sq Ft
26,300 sq ft
Duration
12 weeks

 

The Solution

Employee wellbeing facilities and a state-of-the-art technology solution are at the core of this special workplace design. IFS’ UK Headquarters is set across a three-storey building with the second floor
accommodating a gym & the prayer room, the first floor accommodating the main working environment and the ground floor being utilised for the client’s transient workforce, client-facing facilities, a staff restaurant and a 175-seat auditorium.

Having previously been in a closed office environment, IFS wanted to take this relocation opportunity to introduce flexibility and agile working opportunities into the space, as well as create a warm and welcoming setting for staff and visitors. To achieve this, the open plan working zones were peppered with collaborative zones for those ‘bump’ moments between colleagues, services were exposed and ceiling heights were varied. Finishes, texture and composition were carefully thought through, and soft velvet materials, timber flooring, moss walls, and textured furniture were all incorporated into the design.

Wanting to create an exceptional experience for visiting clients as well as wanting to present IFS’ own technology and systems, client-facing spaces have been designed using advanced technology so they can be tailored to the person or business visiting the building. From personalised screens in the boutique hotel-style reception area to the technology solution in the Boardroom and the mind-blowing floor to ceiling state-of-the-art screens in the Client Experience Centre, the customer hospitality area, each part of the client’s journey has been thoughtfully considered and showcases IFS’ innovative products and services.

Project Insight

“Speaking on behalf of the entire IFS team, the workplace design has achieved, and more, what we set out to do. The IFS and Area teams have had a fantastic working relationship from the outset. Area understood our vision and were able to provide a solution which incorporates the agile working environments and flexibility we were looking for.

In terms of meeting our business objectives, the design solution flawlessly aligns with our core values: agile, collaborative, trustworthy; and has created a ‘home from home’ working environment for our team who we fervently care for. The office has been so successful that occupancy has increased by more than 50% compared to the previous office – folks just love coming into the office!”

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